Comments & Suggestions

Staff at the Office of Regulatory Assistance (ORA) want to provide the best service possible. Your responses to the following statements will help us serve you better. Please take a moment to complete this brief survey. Thank you for your assistance.

For ORA Web Site Visitors:	Strongly Agree	Agree	Disagree	Strongly Disagree
1. The web site was easy to use.
2. The web site offered useful information.
3. I would visit the web site again.
4. I would recommend the web site to others.
For Persons Assisted by ORA Staff:	Strongly Agree	Agree	Disagree	Strongly Disagree
1. Staff person was polite and professional.
2. Staff worked with me to determine requirements.
3. Staff's follow-up to my questions was timely.
4. Staff gave me useful information.
5. I would contact the ORA staff again.
6. I would recommend the ORA to others.

Why did you contact ORA?

Couldn't find the information I was looking for.

I wanted to talk with a person.

I was tired of being transferred.

Other
Please describe

Have you used any of ORAs tools?

Permit Handbook

OPAS

Fact Sheets

Schematics

If yes, did you find them helpful?
Yes No

How did you hear about the Office of Regulatory Assistance (ORA)?

Web search

Link from another website
Please tell us which website

State agency staff
Please tell us which agency

City or county government staff
Please tell us which city or county

Other
Please describe

Comments and suggestions:

Optional information for follow-up:

Name:

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